Shipping & Returns

All orders are shipped by Canada Post which includes a tracking number and Insurance up to $100.00. Our customer-friendly shipping schedule is calculated on the ACTUAL WEIGHT of your shipment and the TYPE OF SHIPPING SERVICE that you specify. Shipping Charges will be applied at Checkout, unless free shipping applies, or we have specified that you will be notified for additional Shipping Charges. Some of our products are shipped directly from our Suppliers and therefore your total order may arrive in separate packages.

Delivery time

Delivery time of your order will depend on the type of shipping service chosen at the time of checkout, or, if your order is being shipped directly from our supplier. Occasionally a product may be back ordered or out of stock and we will notify you in this case so that you may decide whether or not you wish to keep your order.Some of our items are Handcrafted or Custom made, estimated shipping times are posted with our product descriptions and the delivery times may vary.
In the event that you require your order within a specific time frame, please contact us at
inquiries@ziaandtia.com so that we can confirm if this is possible.

Drop Shipped Orders

Having your order shipped directly from one of our suppliers  is a good thing. We lessen the wastage in the routes that our products are taking during shipping preventing unnecessary carbon emissions - those greenhouse gases.

International Shipping

We ship worldwide with Canada Post. Additional Shipping charges, taxes and duties may be added
to your order. We will contact you by email with any additional shipping costs prior to shipping your order to you. Any applicable duties or taxes that you may incur will be charged directly to you by your destination country. Any products stating Free Shipping are applicable for International destinations.

Tracking Your Order

Once your order as shipped, an email will be sent to you from Canada Post with your tracking information.